Vidispine Support Portal

Aurora QC 1

• Aurora QC Service Templates currently available in Vidinet

Guides 2

• Configuring S3 Storage for Vidispine as a Service
• Configuring log retention (purging) for your Vidispine API service in Vidinet

Troubleshooting 2

• I cannot find my items after resuming a Vidispine API instance
• Vidispine picks a Vidispine transcoder instead of MediaConvert for MediaConvert presets

AWS Elemental MediaConvert 2

• Supported transcoding presets for AWS Elemental MediaConvert
• Configuring AWS S3 bucket policy for the AWS Elemental MediaConvert service