It is possible for users to see and follow tickets created by other users from the same company.

Once your colleagues have signed up to the Vidispine support portal, create a ticket or send an email to support@vidispine.com and let us know which users that should be included in your company.

We will then connect you together and you'll then see each others tickets.


Once you and your colleagues have been set up, your view under "Check ticket status" will look like this;